Improve Your Software Skills With Lynda.com

Lynda.ComIn today’s high-tech work environment you may find yourself pushed to learn how to use new software in order to take on a new role or responsibility. Sometimes you may find yourself forced into using software that you have never heard of, let alone used. Maybe it’s not even the case that it’s new software; rather, you get forced into using the same old application in a way that surpasses your technical capabilities.

Oh No, Grammar!

Is that a groan familiar from your school days?  If only you had listened, you’d know all about nouns, verbs, sentences and so on.  Or perhaps you were part of the ‘lost generation’ at school between the late 1960s and 1990s, and so you didn’t have a formal education in grammar and punctuation.  Do not fear: here are our top ten tips on grammar:

Handling Difficult Callers

Difficult CallersWe recognise these calls pretty quickly, don't we?  The callers with high-pitched speech, sighs, long pauses, terse answers and increasing volume.  Telling them to "take it easy" or "stay calm" will probably make it worse.  So before your call turns abusive, here are top ten tips to help you handle a difficult caller:

Does the Defence of Provocation Go Far Enough?

ProvocationIf you have never studied criminal law, you may well be under the impression that provocation could be used as a defence to mitigate a number of different charges. For example, if someone is charged with an assault, surely they may have been provoked into committing that offence? However, with the defence of provocation, this could not be further from the truth.

Why Worrying Well Is Good for You

It is often said that we ought not to worry. In fact, this is far from the case, provided we ‘worry well’. Our brains thrive on being stretched and on finding solutions to difficulties. When we worry well, we engage both our higher intelligence and our innate creativity, which not only reduces stress but also gives us a sense of competence and achievement. So worrying well is good for you and is a skill we can all usefully cultivate.

Why I Applied for the Legal Secretaries Diploma Course

I started working as an office junior in November 1999, aged 17 years.  I had actually wanted to be a Travel Agent, but upon gaining one day’s work experience with a local firm I decided this career was not for me, mainly because they put me in a back office to file invoices all day.  I really believe that if you are trying to sell a position to someone, they need to experience it properly in order to make an informed decision.

Calls for Reform of the Dangerous Dogs Act of 1991

Dangerous Dogs ActFollowing an unusually high number of serious dog attacks in the late 1980s and early 1990s, the government at the time felt compelled to pass the Dangerous Dogs Act in 1991. This statute aimed to control some of the breeds of dogs that seemed to be featured in the news most prominently at the time, with the Pit Bull Terrier being particularly targeted.

Legal Secretaries Diploma Course Students

LSD CourseWe are delighted to have received a record number of enrolments for our Legal Secretaries Diploma course this September. The good reputation of the Institute is growing year by year and many of our enrolments are from word of mouth. The course is of great worth and the proof is in the pudding as Students have gained a variety of excellent positions on the strength of the qualification.