Endangered Wildlife in Britain

Endangered Wildlife in BrtitainWildlife conservation isn’t just about the rainforests of Brazil or the jungles of the Amazon, it relates to our countryside too. There are many animals in Britain which are becoming endangered, such as certain species of owls and voles, as well as bumblebees, due to our changing lifestyles, garden makeovers and declining habitats.

Assertive Communication

Assertive communicationWe usually know deep down what we need and what infringes our needs even if we don’t recognise it on a conscious level. Being able to stand back, making this a conscious process and then cultivating the skill to communicate what we need to others is assertive communication.

Anti-Social Behaviour and the Police

Antisocial BehaviourMany police forces in England and Wales have recently come under harsh criticism for failing to protect their areas from the modern-day scourge that is anti-social behaviour. Topping this poll, with a poor classification across the board, were Nottinghamshire Police; Greater Manchester Police were second worst, with two areas out of three classified as poor, although they did score a “good” rating in one category of local opinion.

Meeting the Needs of Clients

When we’re a customer in a shop or a client of a company, we like help, respect, understanding, satisfaction, value for money, action, friendly service … need I go on? So whether you’re dealing with a colleague’s or a multimillion-pound client’s request, you will have to satisfy these four basic needs: the need to be understood, the need to feel welcome, the need to feel important and the need for a comfortable environment.

Managing Your Workload

Workloads in a legal office are demanding at all levels. How we manage these will influence how we perform as well as how we feel.

There is a well-established principle of dividing what is important from what is urgent and of spending as much time as possible on things which are important and spending no or minimal time on things which are not important (urgent or not).

Going Green at The Institute of Legal Secretaries and PAs

Every year businesses needlessly waste thousands of reams of paper, burn excess electricity and literally flush resources down the drain. During the past two years the Institute has been working towards streamlining its systems, not only to create more efficiency but also to stop overusing resources. We all have a responsibility to be aware of these issues and reduce our impact where we can.

The Paperless Office

Bullying and Harassment in the Workplace on the Increase!

 

We are all used to a bit of banter in the office, but it becomes a completely different matter when banter turns into something as serious as bullying. Bullying and harassment in the workplace have always been issues that have been played down to a certain extent, but recent studies by work unions have indicated that instances have almost doubled over the past ten years.