Career Experiences

On the evening of Thursday 12 November, 20 of the UK’s most talented Personal Assistants, Executive Assistants and Office Managers celebrated their successes at the ninth annual PA of the Year Awards.

Hosted by niche business support job board SecsintheCity, the awards were held virtually for the first time. Logging on to Zoom for the awards ceremony, all the hopeful finalists and their supportive bosses fully embraced the event’s traditional black-tie dress code.

Tanya Jennings, PA to a partner at global law firm Freshfields, took the time to answer a few questions about her career so far and what it’s like to be named the 2020 Legal PA of the Year.

We are looking for the brightest and most talented Legal PAs for the PA of the Year Awards 2020. If you work in a law firm and want to celebrate the achievements of a colleague, or if you’re a Legal PA yourself whose hard work deserves some recognition, then we want to hear from you.

If you aren’t quite convinced to submit a nomination yet, read on to find out first hand from Legal PA of the Year finalist Eleanor Lawson about her experience with the PA of the Year Awards 2019.

Hello, Eleanor. How did you become a Legal PA?

Starting a new job can be a daunting experience for even the most experienced professionals, but starting a new job remotely presents even greater challenges still. We spoke with experienced Executive Assistant Gina Haynes who shared details about her recent experience of on-boarding remotely and her advice for starting a new job while working from home.

Could you tell us a bit about your career history and the new job you recently started?

Charlotte O’Brien was an experienced PA working for a Director of multiple companies. When her PA role required her to get involved in a High Court case, she felt she needed a better understanding of law and decided to study ILSPA’s Legal Secretaries Diploma. From there, her interest in law grew and she decided to make the move into working as a Legal Secretary. 

Charlotte is now a Family Legal Secretary at the award-winning law firm Birketts LLP and is studying our Family Law Advanced Diploma. We spoke to Charlotte about her studies, her job search and how ILSPA’s Diploma helped her in both her previous role and her new role as a Legal Secretary.     

We are often asked whether you can study ILSPA’s Legal Secretaries Diploma course with no Legal Secretary experience. The answer we always give is that the course is suitable for all levels of experience from beginners to experienced professionals. Tracey Jenkins, an ILSPA Student, decided to enrol on the course when she left her position in administration. Tracey had an interest in law but had no experience in a law firm. She passed the course with a distinction, achieving an incredible grade of 99%. We spoke to Tracey to find out about her background and how she found her studies.

Have you always been interested in law, and do you come from a legal background?

We recently had an excellent opportunity to sit down and speak with Gemma Williams, Paralegal at the largest news publisher in the UK, Reach PLC. In this interview, Gemma shares some invaluable insights into her Paralegal career so far, as well as some expert advice for aspiring Paralegals.

Tell me about the education route you took to become a Paralegal and your legal work experience prior to working for Reach PLC.

When Charlotte Moon enrolled for ILSPA’s Legal Secretaries Diploma course in 2011, she knew that she wanted a career in law but probably never imagined that one day she would be opening up her own department in a law firm. Charlotte in now a Senior Caseworker specialising in Family Law and has just completed her Level 6 Law and Practice Diploma. If you are wondering what progression is available for a Legal Secretary, then Charlotte’s story is a real eye-opener.

How did you find your studies with ILSPA?

When Leah Taylor decided to finally pursue her goal of becoming a Legal Secretary, the first thing she did was enrol on ILSPA’s Legal Secretaries Diploma course. Upon completion of her qualification, Leah secured a fantastic role at Clifford Chance. We caught up with her to find out all about her new position; how she secured the job and how she is using the knowledge and skills gained through the Diploma in her work.  

What did you do prior to studying to become a Legal Secretary? 

I worked for a business travel management company. My main role was to provide administrative assistance, but I also carried out a few other duties including covering reception and PA assistance for the Managing Director. 

When Gillian Roberts enrolled for ILSPA’s Legal Secretaries Diploma Course in 2018, it wasn’t her first foray into a legal education. She had previously completed an LLB law degree but had not continued into the sector after graduation. It is very common for law graduates to study our Legal Secretaries Diploma as an alternative route into their chosen industry. We wanted to speak to Gillian about her decision to return to the legal profession, why she felt the Legal Secretaries Diploma Course was a good step to aid her return and what the future holds for her. She also provided us with some fantastic advice for recent graduates looking to start their job search.    

What is your background and how did you become interested in working as a Legal Secretary?

Coming from a completely non-legal background, Hollie Nixon was unsure of the best way to start her career as a Legal Secretary. Upon hearing about ILSPA through a fellow student on her Open University degree, she decided to take the plunge and enrol for our Diploma. Now, less than a year later, Hollie has secured her first Legal Secretary position. We caught up with her to find out why she believes her Diploma was so important during her job search, and what advice she would give to other people looking to start working in the profession.

How did you hear about ILSPA?