Professional Development

September is the beginning of the new academic year, and you may have been helping relatives or friends prepare for it. Whether it’s the first day at reception class in a spick and span new uniform, or packing up the car to travel to a far-off university, there’s a feeling of excitement and anticipation in the air. Why not get some of that excitement and anticipation for yourself, by starting a new course that will help strengthen your CV and increase your earning potential? 

More than ever before, Legal Secretaries and PAs are not restricted by conventional job descriptions. The legal world is changing, and if you look around you, you should be able to see many opportunities to expand your role in the firm or simply to make your contributions more valuable – to the firm and to yourself!  

An Audio Typist is a professional who specialises in transcribing documents from an audio source which they listen to. Audio typing is a valued ability to gain for those wishing to improve their professional skills as a Legal Secretary. There are a number of jobs which list audio typing as a stipulation, and although it not a skill that is always required, it will enable you to welcome better job prospects. 

The key skills that a competent Audio Typist requires are the ability to type fast and accurately, the ability to touch type without referring to the keyboard, an excellent command of spelling and grammar, and a high level of concentration. An Audio Typist must also be flexible in regard to learning how to use his or her employer’s specific audio transcription system, as each firm and legal department varies. With practice, audio typing is an easily achievable and worthwhile skill to obtain.

Have you been inspired by any of the ideas in our article about useful training courses, but think that you can’t manage to fit another commitment into your life? Don’t be discouraged! Continuing professional development is worth it. Here are some practical tips and ideas that will help you study as well as work.

Taking on a course of study while you hold down a full-time job is a big commitment, but remember it’s a commitment that plenty of people before you have managed to make. First of all, therefore, don’t be daunted and don’t start out with the belief that it’s impossible. What’s required is some determination, some fairly ruthless organisation, and good communication with your family, your friends and your employer.

“Must be a good team player”. How often have you seen that in job descriptions and advertisements? And how often have you wondered what, exactly, the writer means? 

After all, there are all sorts of players in every team. Among others, there are the star strikers, and the motivators, and the organisers; there are the backroom boys and girls who make sure that the team’s task gets delivered. Which of these is the writer looking for – or is s/he looking for something else entirely? 

If you’re the Secretary or PA of a litigation lawyer, you’ll know all about telephone hearings. Since the early 2000s, they’ve been the standard way of dealing with short applications in the courts – in fact, lawyers now have to give reasons why an application should not be heard by telephone, rather than the other way around. For others, though, the idea of having to fix a telephone hearing or conference can still be a bit daunting. Here’s a short summary of the things you need to know. 

A recent case in Manchester has highlighted the importance of paying attention to detail when it comes to conveyancing. An assistant solicitor has been fined £5,000 after forgetting to register a Notice of Interest in a property. His oversight was much dearer, however, for his client. As a result of the mistake, an investor didn’t receive £40,400 due when the property was sold! 

Losing the Plot

This recent oversight made headlines in legal publications for obvious reasons. It has brought up the fact that too many conveyancers in the UK are making simple errors, which end up both inconveniencing and costing their clients. 

Remember that you are the public face of the firm

Every firm has them. The clients whom we politely call “demanding”. The clients who ring up and must speak to your boss right now about their latest difficulty; the clients who turn up at reception shouting the odds; the clients who angrily dispute their bills with you and claim that your boss didn’t actually do the work; the clients who threaten to – and frequently do – take their grievances to the Legal Ombudsman, the Solicitors Regulation Authority, and the press. 

Do you know what your boss thinks about your performance at work?

Some readers will be able to answer “yes” to this question without much thought because they go through evaluations at least once a year, and those evaluations are built into their work calendars. These meetings are a great opportunity not only to get feedback from their bosses, but also to give feedback about how their own job is working out for them – and to consider that all-important question of salary. 

Be self-reliant when proofreading your documents

“Halo, I’m sorry to trouble you, I know your busty, but you sued us recently for some tiepin work and I wandered if you wood car to rate our services on a scale of wan to ten. …”

Recognise those who supported you by supporting your junior colleagues