Five Tips for Effective Client Communication
“The single biggest problem with communication is the illusion that it has taken place.” George Bernard Shaw
Those legal professionals who are effective in client communications are those who stop, for just a moment, to reflect upon who their clients are, the client’s personal makeup and whether they are in the legal field familiar with legal terminology. To be effective is to know that both the receiver’s and the communicator’s interests and backgrounds are considered. That means a good communicator has listened to his receiver.

If you are preparing for a legal secretary job interview, make sure you don’t stumble on a question that many people simply forget to plan for, and live to regret. “Tell us what you can bring to this role?” is an incredibly obvious question, and you’re guaranteed to hear it at just about any job interview.
In front of a packed and vocal crowd attending the annual Legal PA of the Year awards ceremony, Gemma Boyle from Addleshaw Goddard (Manchester) was named 2013 Legal PA of the Year.
Child abduction by a parent has reportedly doubled since 2003-2004, stated the Foreign and Commonwealth Office (FCO). In 2003-2004, 272 new cases of child abduction by a parent were reported. In 2012-2013, 580 cases were reported. In an attempt to solve this increasingly troubling situation, ‘Caught in the Middle’, a film, was recently published on YouTube. The film looks at the children who suffer the most from parental disagreements that lead to abduction.
This month we are considering how the rapidly changing area of civil litigation has fared over the past year. There have been several articles in the Journal about the recommendations made by Lord Justice Jackson in his wide-ranging review in 2010. This review and the recommendations he made came into force in April this year as part of the Legal Aid, Sentencing and Punishment of Offenders Act 2012. Many have suggested that we are now experiencing the most significant changes to civil litigation in nearly 15 years. So how effective have the changes been, and what have they done to the legal profession?
The new year is a great time to make a fresh start and focus on what you would like to do to improve your life in both personal and professional ways. You may think about behaving more mindfully with your family, friends or colleagues; working more efficiently in your job; or dedicating more time to your studies.
Increasing your knowledge of law will help you be better prepared to enter the workforce or succeed in your current role. Legal events and updates happen daily and Members who go that extra mile will be much more confident and helpful to their employers and potential clients.
I have decided to write this account of my own struggle of getting a job in the legal sector despite having a Diploma from the Institute of Legal Secretaries and PAs and also to question whether transphobia exists in the legal profession.
Matrimonial and Family Law is a common legal area which lawyers deal with. If you are interested in learning about this area of law because it holds a particular interest for you or you would like to better your job prospects, read on.
When you finish ILSPA’s Legal Secretaries Diploma and head out to find work, you will be joined by hundreds of others in just the same position you are in. It is important to be prepared for your job search and to be confident of the value you can bring to an organisation.