Lisa Dickerson - ILSPA Member and Legal Secretary
If you’d have told me 20 years ago that I would now be working as a Legal Secretary, I would have laughed.
I always wanted to be a Medical Secretary, as I had always been interested in that sort of environment. So after college, my dream came true and I started to work at my local hospital as a relief Medical Secretary. I loved my job and looked forward to every working day.
When I met my future husband, I left the hospital and moved 250 miles south. I was offered a post as a Legal Secretary in the personal injury department of a local Solicitor’s office, and suffice to say, I wasn’t overly enthusiastic.
How wrong I was. My knowledge of medical terminology stood me in good stead; however, I must have annoyed my colleagues with endless questions regarding legal jargon and the whys and wherefores of legal practice!

In a previous article I mentioned that Google Docs has a marketplace for third-party add-ons. These five add-ons will improve your workflow dramatically. To install any of these add-ons, you simply click “Add-ons” from within your Docs editor. Find the add-on and click the blue box with a plus sign in it.
Family law is in need of an update, according to the interim report of a working group set up by Sir James Munby, head of the Family Division. This isn’t necessarily surprising and may well be overdue, as the Family Court is falling behind the Crown Court in regard to how it treats vulnerable witnesses. Given that many of the witnesses who speak in the Family Court are children and others who might be considered ‘vulnerable’, there is an obvious need for this to be addressed.
The Chancellor, George Osborne, has stated that the government needs to get to the bottom of allegations against politicians over child abuse claims in the 1980s. Speaking from India, where he is touring with the Foreign Secretary, William Hague, Osborne said: “We need to get to the truth…We need to get to the bottom of what happened in many of our institutions, including potentially at Westminster.”
A Continuing Professional Development (CPD) programme can be very beneficial for your career. By advancing your knowledge and skills, you can be confident that you are working at the top end of your profession. You will be competent in your role and enjoy a rewarding career.
ILSPA is delighted to launch our new website. After months of planning, preparations, and the wonderful work of our design and IT team, our vision has become a reality.
With the fantastic launch of ILSPA’s new website comes our new
A Document Management System (DMS) is a computer software package that records, tracks and stores electronic documents. The type and size of the system for each law firm can vary, but employees are always individually trained, based on the type of document management system that they are using. Then they can use the law firm’s in-house system with the knowledge that is required in handling such sensitive information that is dealt with in this type of profession.
This month we are continuing our review of recent changes to Civil Litigation Procedure. Our focus in this article will be on a new procedure that must be followed before any Court action can be taken in road traffic claims (RTAs), claims against employers or public liability claims. This procedure is referred to as the RTA pre-action protocols.
We are delighted to share some wonderful news with you. Rebecca Saville, who won the title of Up and Coming Legal PA of the Year, recently passed the