Problem-Solving Skills
We are problem-solving animals. Our brains are designed to find solutions to enhance our life. This applies as much to practical problems of which we are very much consciously aware – such as how to deal with that difficult matter, colleague or client – as it does to problems that need addressing in one or more areas of our lives of which we are often only subconsciously aware – a nagging thought, perhaps, that something is not really quite right.

Knowledge and skills development is vital to the health of organisations. We live in an information age today, and organisations are routinely valued not just on their physical but on their intellectual capital. Training is one of the chief methods of maintaining and improving intellectual capital, so the quality of an organisation’s training affects its value. Untrained or poorly trained employees cost significantly more to support than well-trained employees do. Training affects employee retention and is a valuable commodity that, if viewed as an investment rather than as an expense, can produce high returns.
Happy New Year professional colleagues! Thank God for bringing us thus far, with the promising Year 2010 already here. I am confident that we can all succeed provided we acknowledge that success is not an accident. It begins with a well conceived plan. Therefore, to succeed in any of our endeavours, we need to plan consciously. By not consciously planning to succeed, we are unconsciously planning to fail.
Have you ever noticed how much more you can get done on the occasional day that you work away from the office? So where does the time go in the office? A “quick” question from a colleague, a phone call, a never-ending flow of incoming emails, a quick trip to the coffee machine: they all add up. So here are the top ten tips to help you minimise interruptions:
Even some simple changes in our everyday life and routine can make a profound difference to our performance and allow us to get more out of work and life generally. Taking care to do more things that boost serotonin and endorphins (our natural feel-good chemicals) will promote a better and more stable mood and help us to cope better in difficult times. In contrast, doing things that produce stress hormones will undermine mood and prevent us from performing well and getting the best from what we do.
Without goals we are not stretched. Being stretched mentally or physically is one of our basic needs, alongside the sense of achievement and satisfaction that comes from achieving not only the goal itself, but also from achieving each step along the way.
Some lucky few seem to be born with loads of confidence. Most of us need to develop it through practice. Confidence is about gaining the inner strength to do something and then feeling comfortable about using that strength, without worrying disproportionately about what others will think of you. So pursuing a job promotion, a personal dream, or even just standing up to speak in a team meeting, all take confidence. It’s not uncommon to think that we don’t need to build up our confidence until we are in a situation where it’s needed. However, this often means we are unprepared. So here are the top ten tips to help you build your confidence so you are more prepared:
We all need stress and anxiety to keep us motivated, energised and alert. Too much, however, can derail us at the times when we most need to have our wits about us and to stay sufficiently calm to deal with the matter at hand.
Dealing with difficult people is a skill. Managing them effectively involves a number of key principles:
Everybody does projects: whether it’s simply going on holiday, developing a complicated new product or anywhere in between. That doesn’t necessarily mean we’re particularly successful. Using some project management skills, tools and techniques can significantly increase your chances of not only achieving what you set out to achieve, but also making sure that it’s more likely to be beneficial in the long run. So here are the top ten tips for improving your management of projects: