Professional Development

Managing Your Workload


Workloads in a legal office are demanding at all levels. How we manage these will influence how we perform as well as how we feel.

There is a well-established principle of dividing what is important from what is urgent and of spending as much time as possible on things which are important and spending no or minimal time on things which are not important (urgent or not).

Using Emotional Intelligence in Presentations


Emotional IntelligenceYou may be surprised to learn that 60% of people rate fear of public presentations even above the fear of death. This comes from an ancient fear of ostracism from the tribe, abandonment and vulnerability, which remains part of our inheritance in the emotional brain. The emotional (subconscious) part of our brain evolved for life in the wild, whereas our intellectual (conscious) brain evolved much later. Fear produces stress and it triggers the fight or flight response; danger requires a physical response, not an intellectual one. That response is only turned off when we take physical action – fighting or fleeing – or if we become skilled at reducing stress by becoming calm. Excess stress inhibits access to our intellectual and rational brain.

Problem-Solving Skills


We are problem-solving animals. Our brains are designed to find solutions to enhance our life. This applies as much to practical problems of which we are very much consciously aware – such as how to deal with that difficult matter, colleague or client – as it does to problems that need addressing in one or more areas of our lives of which we are often only subconsciously aware – a nagging thought, perhaps, that something is not really quite right.

Employee Training and Development: Reasons and Benefits


Training and DevelopmentKnowledge and skills development is vital to the health of organisations.  We live in an information age today, and organisations are routinely valued not just on their physical but on their intellectual capital.  Training is one of the chief methods of maintaining and improving intellectual capital, so the quality of an organisation’s training affects its value. Untrained or poorly trained employees cost significantly more to support than well-trained employees do.  Training affects employee retention and is a valuable commodity that, if viewed as an investment rather than as an expense, can produce high returns.

Getting Along with Colleagues in the Workplace


Getting Along in the WOrkplaceHappy New Year professional colleagues! Thank God for bringing us thus far, with the promising Year 2010 already here.  I am confident that we can all succeed provided we acknowledge that success is not an accident. It begins with a well conceived plan. Therefore, to succeed in any of our endeavours, we need to plan consciously. By not consciously planning to succeed, we are unconsciously planning to fail.

Our relationships with colleagues in the workplace are important, and can to a large extent determine the level of our success. Good workplace relationships will not only help you do your job better, but also make your daily work more enjoyable. In turn, bad relationships with colleagues can be very distracting and can cause a great deal of anxiety.

Minimising Interruptions


Minimising Interuptions at WorkHave you ever noticed how much more you can get done on the occasional day that you work away from the office? So where does the time go in the office? A “quick” question from a colleague, a phone call, a never-ending flow of incoming emails, a quick trip to the coffee machine: they all add up. So here are the top ten tips to help you minimise interruptions:

1. Are you the cause of your interruptions? Work out whether you are using interruptions as an excuse to avoid your work. If you procrastinate, butterfly from job to job, or are distracted by the world outside your window, do something about it!

Life Styling for Optimum Performance at Work


Life StyleEven some simple changes in our everyday life and routine can make a profound difference to our performance and allow us to get more out of work and life generally. Taking care to do more things that boost serotonin and endorphins (our natural feel-good chemicals) will promote a better and more stable mood and help us to cope better in difficult times. In contrast, doing things that produce stress hormones will undermine mood and prevent us from performing well and getting the best from what we do.

Here are the main recommendations:

Goal-Setting – What are Your Goals for 2010 and Beyond?


Without goals we are not stretched. Being stretched mentally or physically is one of our basic needs, alongside the sense of achievement and satisfaction that comes from achieving not only the goal itself, but also from achieving each step along the way.

So, what are goals and how do we best go about setting them? We can think of goal-setting as creating a positive set of expectations. Those expectations then give our mind something to work towards, mobilising our resources both consciously and sub-consciously.

One really effective method of setting goals is by using what is called the SMART approach. SMART stands for:

Build Your Confidence


ConfidenceSome lucky few seem to be born with loads of confidence. Most of us need to develop it through practice. Confidence is about gaining the inner strength to do something and then feeling comfortable about using that strength, without worrying disproportionately about what others will think of you. So pursuing a job promotion, a personal dream, or even just standing up to speak in a team meeting, all take confidence. It’s not uncommon to think that we don’t need to build up our confidence until we are in a situation where it’s needed. However, this often means we are unprepared. So here are the top ten tips to help you build your confidence so you are more prepared:

Managing Stress and Anxiety at Work


We all need stress and anxiety to keep us motivated, energised and alert. Too much, however, can derail us at the times when we most need to have our wits about us and to stay sufficiently calm to deal with the matter at hand.

How is stress caused?

Stress is a natural response to a stimulus either in the environment or in our imagination. In the environment, it signals something which needs addressing, whether it is too much pressure, difficult people, criticism or something else. There may also be things at home or in our social life which are causing stress. We have strong powers of imagination as well. These, when misused to forecast negative outcomes or to produce negative explanations, will cause stress – our minds and bodies respond to stress in the same way whether the stimulus is real or imagined.