Interpersonal Communication
The most effective communicators use a style that can change on each occasion and be adapted for each individual. This brings out the best in everyone, especially if you are a manager or team leader. These skills need continual practice and fine-tuning until they become a natural response which is seen by others as appropriate across a wide range of situations. So here are the top ten tips to help you:

How many times have you bitten your tongue recently and then afterwards beaten yourself up for not saying what you thought? Or maybe you said what you thought, only you wished you hadn’t. Delivering a message assertively takes confidence and practice. And the more practice you get, the more your confidence grows, helping you develop the skill of assertiveness. So here are the top ten tips to help you deliver an assertive message:
Following a mystery shopping exercise and report from Dr Dianne Hayter (Chair of the Legal Services Consumer Panel), some extraordinary and frightening statistics have emerged regarding the validity of wills – be this through a will writing service or even a Solicitor – all types of providers are often supplying a totally substandard service in this regard. In fact, it has been reported that as many as one in five wills that were thought to have been prepared professionally, may actually be invalid. Even the firms of Solicitors that were assessed showed an equal rate of invalidity to the will writing services, and these findings are quite rightly thought to be completely unsatisfactory.
If you want to build or improve skills for yourself generally and for your career development in particular, here is an exercise sometimes known as the “shoe-stepping exercise” which is well worth using. By tapping into your own experience and observations you can select behaviours and strengths which you admire in others and learn to cultivate them yourself. Step into the shoes of a role model of yours; this could even be a colleague or a friend.
This technique is a powerful technique to calm the emotional subconscious brain and to build positive expectations, especially for 'one-off' situations like potentially difficult meetings or presentations. You can use this technique at any time when you are relaxed – first thing in the morning before you get up is often a good time. You don’t need to go into very deep relaxation, although you can.
On 7 June 2011, the UK government published ‘The Natural Choice’ – a white paper that outlines how the natural environment is going to be protected, restored and improved over the next 50 years.
How you feel about yourself is a key issue in achieving anything in life. A self-confident person has high self-esteem, self-respect, and belief in her- or himself. By developing your self-confidence, you will be able to achieve your goals, take opportunities that come your way and also have the strength to overcome any obstacles.
For Legal Secretaries and PAs, it is important to know the vast array of abbreviations currently used in the legal world, and I seek to shed some light on the meaning of some of the most widely used legal abbreviations. Getting to grips with lawyers’ abbreviations will spring you forward in the right direction professionally. Secretaries are expected to research or look up commonly used legal abbreviations and, in particular, case references.
Will the proposed increase of the small claims limit spell trouble for the ‘man in the street’?
Ever since the highest court in the country changed from its title of the House of Lords to The Supreme Court, back in October 2009, it would seem that there has been a concerted effort to modernise our judicial system from the top down. This could certainly be said of the fact that on 16 May 2011, Supreme Court judgments were televised for the first time through Sky News.