Interpersonal Communication


nterpersonal COmmunicationThe most effective communicators use a style that can change on each occasion and be adapted for each individual. This brings out the best in everyone, especially if you are a manager or team leader. These skills need continual practice and fine-tuning until they become a natural response which is seen by others as appropriate across a wide range of situations. So here are the top ten tips to help you:

Delivering an Assertive Message


Deliver an Assertive MessageHow many times have you bitten your tongue recently and then afterwards beaten yourself up for not saying what you thought? Or maybe you said what you thought, only you wished you hadn’t. Delivering a message assertively takes confidence and practice. And the more practice you get, the more your confidence grows, helping you develop the skill of assertiveness. So here are the top ten tips to help you deliver an assertive message:

The Frightening Statistics for the Validity of Wills


Following a mystery shopping exercise and report from Dr Dianne Hayter (Chair of the Legal Services Consumer Panel), some extraordinary and frightening statistics have emerged regarding the validity of wills – be this through a will writing service or even a Solicitor – all types of providers are often supplying a totally substandard service in this regard. In fact, it has been reported that as many as one in five wills that were thought to have been prepared professionally, may actually be invalid. Even the firms of Solicitors that were assessed showed an equal rate of invalidity to the will writing services, and these findings are quite rightly thought to be completely unsatisfactory.

Building New or Improved Skills from Your Role Models


Role ModelsIf you want to build or improve skills for yourself generally and for your career development in particular, here is an exercise sometimes known as the “shoe-stepping exercise” which is well worth using. By tapping into your own experience and observations you can select behaviours and strengths which you admire in others and learn to cultivate them yourself. Step into the shoes of a role model of yours; this could even be a colleague or a friend.

Use the Swish Technique to Handle Meetings or Presentations


SWISHThis technique is a powerful technique to calm the emotional subconscious brain and to build positive expectations, especially for 'one-off' situations like potentially difficult meetings or presentations. You can use this technique at any time when you are relaxed – first thing in the morning before you get up is often a good time. You don’t need to go into very deep relaxation, although you can.

The UK’s White Paper on the Natural Environment


natural choiceOn 7 June 2011, the UK government published ‘The Natural Choice’ – a white paper that outlines how the natural environment is going to be protected, restored and improved over the next 50 years.

This is the first white paper that has been published in 20 years, and it is directly linked to the findings made in the National Ecosystem Assessment that strongly proved how the natural environment must be looked after. It also acts on information found in a report on England’s wildlife sites called ‘Making Space for Nature’ by Professor John Lawton.

Environment Secretary Caroline Spelman said:

Self-Confidence Is the Key to Success


How you feel about yourself is a key issue in achieving anything in life. A self-confident person has high self-esteem, self-respect, and belief in her- or himself.  By developing your self-confidence, you will be able to achieve your goals, take opportunities that come your way and also have the strength to overcome any obstacles.

Self-confidence is very important for having a successful career. If you do not have confidence in yourself and your abilities, how can you expect others to? When attending job interviews or hoping for a promotion, the way you behave and believe in yourself will ultimately create a win or a lose situation.

Here are five tips to help boost your self-confidence:

Legal Abbreviations


ThelmaFor Legal Secretaries and PAs, it is important to know the vast array of abbreviations currently used in the legal world, and I seek to shed some light on the meaning of some of the most widely used legal abbreviations. Getting to grips with lawyers’ abbreviations will spring you forward in the right direction professionally. Secretaries are expected to research or look up commonly used legal abbreviations and, in particular, case references.

I worked for a Family Division Senior Partner who often recorded his dictation almost entirely in abbreviations. He would, for example, say, ‘at the FPC the judge in the case of Re: M (a minor) referred to [2004] 1 FLR 837 and FPR 4.2 when deciding with the CG whether to place the child in the care of the LA...’ Such phrases are common and probably even more complex now than ever before.

The Televising of Supreme Court Judgments


Ever since the highest court in the country changed from its title of the House of Lords to The Supreme Court, back in October 2009, it would seem that there has been a concerted effort to modernise our judicial system from the top down. This could certainly be said of the fact that on 16 May 2011, Supreme Court judgments were televised for the first time through Sky News.

Is this merely copying the United States of America, with their propensity to glamorise and televise their judicial system, or is there a genuine requirement for the hearings of the Supreme Court to be aired to the general population as a whole? This is an issue we will attempt to address within this article.