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December 2007

When and How to Say 'Enough'

It is not unusual these days for people to use “bad” language, personal insults andsay enough belittling phrases when they are frustrated, under pressure themselves, or don’t feel things are being done quickly enough. This especially happens at the telephone where a caller’s verbal attack can be highly offensive and may overstep acceptable and manageable boundaries of anger. So here are the top ten tips for handling verbal aggression on the telephone:

Estate Planning and Lasting Powers of Attorney

Estate PlanningReview of the recent changes to Inheritance Tax and granting of Powers of Attorney

This Autumn has brought two major changes to the area of Wills and Probate.

The Couples Allowance

Goals for the New Year

The New Year will shortly be upon us, bringing with it the chance to make some great resolutions and to not break them for once. It always seems to happen, you come up with a great list:

Job Search Skills

Job Search SkillsIf you are intending to do more than just browse through the job adverts in the paper or the employment agencies’ websites and you really feel motivated to find a new job, then you need an effective plan and ten top tips for success in your job search.

Legal Costs and Client Care

The importance of good client care in helping to ensure your firm’s bills are paid.

“Anybody who thinks talk is cheap should get some legal advice” - Franklin P. Jones

Now You're a Legal Secretary - What Next?

Investing in and developing yourself

Safe Computing at Work and at Home

The Problem

Every day thousands of windows based computers are infected by an assortment of Viruses, Malware and Spyware. These are the scary names given to different categories of malicious software whose sole purpose is to steal information or damage computer systems, normally for profit.