October 2010

Dealing With People

Dealing with peopleThe good Legal Secretary is well liked. Visitors to the office recall your courteous, cheerful manner, your intelligent considerateness and your smile. Fellow employees value your helpful cooperation and the little favours you are able to grant them. As for your employer, he depends on you in a hundred different ways, not only in business dealings but sometimes in social matters as well.

Does HMRC Hold All the Cards in the PAYE Fiasco?

The sense of moral outrage provoked by the Pay As You Earn (PAYE) debacle probably has some way to play; this is hardly surprising, given the jumbled mix of apathy and blundering displayed by those at the top of HM Revenue & Customs. To start, its failings were dressed up as the taxpayer’s responsibility; but since the initial announcements, they have been forced to issue a flurry of back-pedalling clarifications that have probably only served to muddy the waters for the harassed taxpayer.

Strategies to Use Your Memory Efficiently

Using MemoryWhy do we need a memory? At its most basic level, our memory is there so that we do not need to relearn things; to take examples from early life, things such as learning how to walk, talk, read, write, ride a bicycle, etc. At a broader level, the memory’s function is to allow us to access relevant and accurate information at the right time.

Confidentiality: A Serious Business

ConfidentialityWe live in an era when freedom of information is being vigorously pursued by all and sundry. Though we might have constitutional rights to demand certain information, sometimes we won’t so easily have access to this information. Just as we need access to certain information, people also have their reasons for needing confidentiality and their rights to such cannot be violated.

Disclosure in Legal Proceedings

Disclosure in Legal ProceedingsA summary of the rules of disclosure and an update on the expanding use of electronic disclosure

This is the fifth article in a series focusing on specialist skills and knowledge in civil litigation. We have previously considered the skills needed to prepare court bundles (February 2009); without prejudice correspondence (March 2010); pre-action protocols (June 2010); and legal costs in litigation (August 2010).

Legal Secretaries Diploma Course Students

LSD CourseWe are delighted to have received a record number of enrolments for our Legal Secretaries Diploma course this September. The good reputation of the Institute is growing year by year and many of our enrolments are from word of mouth. The course is of great worth and the proof is in the pudding as Students have gained a variety of excellent positions on the strength of the qualification.