Dealing with Difficult People
Dealing with difficult people is a skill. Managing them effectively involves a number of key principles:
1. Controlling yourself
THE INSTITUTE OF LEGAL SECRETARIES AND PAs
Dealing with difficult people is a skill. Managing them effectively involves a number of key principles:
1. Controlling yourself
The world has changed a lot in the past 10 years. The rapid development of new technology and the changing landscape of the online world has changed the way we work and, for many, where we do our work from. Here are my top 10 ways how IT technology has changed over the decade.
An update on the long-overdue review of the Intestacy Rules
On 29 October 2009 the Law Commission published a consultancy paper reviewing the law of intestacy. The report is the first step to the proposals being formed into a new Bill and then perhaps an Act of Parliament.
We all need stress and anxiety to keep us motivated, energised and alert. Too much, however, can derail us at the times when we most need to have our wits about us and to stay sufficiently calm to deal with the matter at hand.
How is stress caused?
The struggle for equality is something that women have faced throughout the centuries. In the early 20th century, for example, the suffragettes undertook the task of protesting in order that the British Government would give women the right to vote. Some feminists even burned their bras in protest during the 1960s in a bid to end repression and to gain the same rights that men have had through the centuries.
As the law stands at the moment, the act of murder means that a killer can literally get away with murder. With so many statutes, rules and policies in relation to murder, manslaughter and infanticide for example, it is not unusual to find an imbalance in the British justice system. The majority of the public are currently disheartened with the laws that rule our land in terms of criminals who intentionally set out to kill another human being.
The word ‘Secretary’ is derived from the Latin word secrenere meaning "to distinguish" or "to set apart" and the passive participle (secretum) meaning "having been set apart," with the eventual connotation of something private or confidential. Therefore, a Secretarius was a person overseeing business confidentially, usually for a powerful individual (a King, Pope, etc).