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August 2009

Clear the Paper Clutter

Clear up paper clutterIf you don’t hot-desk or have a clear-desk policy that works, the chances are your desk can sometimes (maybe frequently!) look like a bomb has hit it. So, before you lose another piece of paper or spend far too long looking for something that’s probably not there, here are the top ten tips to help you clear the paper clutter:

Holiday Accrual During Sick Leave May Have a Devastating Financial Impact

A recent decision by the House of Lords to overturn an earlier Court of Appeal ruling on holiday accrual during sick leave has left the business world and employment law solicitors wincing. On appeal, Keith Ainsworth won his case for the entitlement to holiday pay while he was on sick leave from his employment with HM Revenue and Customs.

How New Laws Are Made

How are new laws made?New laws are needed all the time to reflect the changes in social conventions and what society considers acceptable. The activities or choices of people that may have been intolerable to others 50 years ago may now be widely acceptable, and laws need to evolve to accommodate the changes in society.

Living with Integrity

Living with IntegrityWhat’s the key to living an authentic life that honours your most important priorities? Living with integrity.

The Right to Remain Silent

The Right to Remain SilentBefore the mid-nineties, when suspects were being questioned by the police in relation to an offence, they had a definite right to remain silent. However, this was changed somewhat with the introduction of s.34 of the Criminal Justice and Public Order Act 1994.

The Twitter Phenomenon

TwitterEvery year it seems some new technology emerges from the depths of the Internet and spreads through our culture like some great bushfire. The late nineties saw the birth of services such as Geocities, Hotmail, Google and eBay, followed by the noughties and the web 2.0 social networking explosion. Suddenly everyone became a blogger, and switched-on, web-savvy youth became micro-celebrities on MySpace.

Where There is a Will, There is a Way

A review of recent problems in relation to wills, succession and inheritance

In recent years a number of concerning trends have developed in the area of wills and probate. In this article we will consider the latest figures on estate planning in England and Wales. We will also look at the impact untrained and unregulated will writers are having on this area of legal practice.

Will and Estate Planning

Dealing with Complaints

Dealing with complaintsWhile we all like to think that we meet our clients' needs and that our quality of service is tip-top, there are still occasions when our clients disagree!  In the current climate, clients have become very choosy, and feel more confident to say when they are not happy with something.  So before it gets to the stage where we start to look foolish, lose our clients or they take matters further, here are some helpful tips for dealing with complaints: