The Giving Season

The Giving SeasonThis time last year I did some voluntary work for El Shaddai children’s charity in India and I would like to give you an update to how my fundraising has progressed over the past year.  El Shaddai provide orphans, street, slum, abused and sick children with the basic necessities of life.  The care the children receive develops their personalities and helps them to have a brighter future.

Philippine Judicial Procedures on Civil Procedure: Bridging the Gap for Poor People

Since I obtained my Associate Membership of this Institute, I have been working in litigation.  It has equipped me with necessary skills pertaining to the court litigation process after the Philippine Supreme Court’s Approval on the Small Claims Court and the amendments of Civil Procedure in Philippine Courts, as promulgated by Philippine Supreme Court.

Is Employment Law Holding Businesses Back?

At the Institute of Legal Secretaries and PAs, we have used our journal to report back on the effects of employment law on economic recovery in the past. We discussed the possibility that some businesses were struggling to cope with the financial burden that such legal regulations impose upon them, and how this may have led to a sharp increase in the number of employment tribunals that were being pursued.

Improve Your Software Skills With Lynda.com

Lynda.ComIn today’s high-tech work environment you may find yourself pushed to learn how to use new software in order to take on a new role or responsibility. Sometimes you may find yourself forced into using software that you have never heard of, let alone used. Maybe it’s not even the case that it’s new software; rather, you get forced into using the same old application in a way that surpasses your technical capabilities.

Oh No, Grammar!

Is that a groan familiar from your school days?  If only you had listened, you’d know all about nouns, verbs, sentences and so on.  Or perhaps you were part of the ‘lost generation’ at school between the late 1960s and 1990s, and so you didn’t have a formal education in grammar and punctuation.  Do not fear: here are our top ten tips on grammar:

Handling Difficult Callers

Difficult CallersWe recognise these calls pretty quickly, don't we?  The callers with high-pitched speech, sighs, long pauses, terse answers and increasing volume.  Telling them to "take it easy" or "stay calm" will probably make it worse.  So before your call turns abusive, here are top ten tips to help you handle a difficult caller:

Does the Defence of Provocation Go Far Enough?

ProvocationIf you have never studied criminal law, you may well be under the impression that provocation could be used as a defence to mitigate a number of different charges. For example, if someone is charged with an assault, surely they may have been provoked into committing that offence? However, with the defence of provocation, this could not be further from the truth.

Why Worrying Well Is Good for You

It is often said that we ought not to worry. In fact, this is far from the case, provided we ‘worry well’. Our brains thrive on being stretched and on finding solutions to difficulties. When we worry well, we engage both our higher intelligence and our innate creativity, which not only reduces stress but also gives us a sense of competence and achievement. So worrying well is good for you and is a skill we can all usefully cultivate.