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The Importance of Good Client Care

This month we will consider a recent publication by the Legal Ombudsman about client care1 and note what lessons might be learnt. The leaflet contains many general points about client care, but in particular it focuses on vulnerable clients such as the elderly and issues they might have. This is a subject that those who have completed the Wills, Probate and Administration unit of the Legal Secretaries Diploma course will be familiar with. 

Legal PA of the Year Awards 2013

Following the massive success of last year’s awards and after months of preparation and work behind the scenes, nominations for the Legal PA of The Year Awards are now OPEN!

Shining a light on the UK's most inspirational Legal PAs and Secretaries, the Legal PA of The Year Awards is the only ceremony of its kind fully supported by the legal profession.

The categories open this year are:

Five Ways to Boost Your Confidence Before a Job Interview

A lack of self-confidence is often the underlying cause of a lack of job offers. So what can you do to pump up your feelings of self-worth and personal positivity before an interview?

Employment Law Updates in 2013

Employment law updates are not broadly announced unless you look for them. On 29 July 2013, updates to current employment legislation were made under government reforms. There were only a handful of planned reforms that launched on 29 July; nevertheless, these reforms should be highlighted for both employers and employees. 

National Minimum Wage Increase

Alternative Routes for Legal Secretaries Diploma Graduates

The role of a Legal Secretary in the United Kingdom is viewed as a specialist niche area within the legal profession. Law firms rely heavily on Secretaries due to their expertise in administration and technology and their knowledge of law and legal procedures. Based on that theory, Legal Secretaries are beneficial not just to law firms.

Family Law – a Detailed Consideration of the LASPO Act

On 1 April 2013, the provisions of the Legal Aid, Sentencing and Punishment of Offenders Act came into effect to cut the legal aid bill. Legal aid has been withdrawn for clients who are involved in family disputes such as child residency disputes. Prior to the changes in April, the Legal Services Commission enabled Family Law clients access to legal aid for all services. 

How the Changes Affect Family Law 

The Varied Approaches to Job Applications and Interviews

As we become more technology savvy across all industries, there has been an impact on the recruitment process. In the past, a straightforward printed CV, sent in the post with a covering letter, would be the standard procedure of application; however, times have changed. Video CVs, online CVs, online automatic applications, all mean that there are a number of ways that jobs can now be targeted.

What to Do After a Rejection Letter

In a law jobs market as competitive as today’s, it is likely that an active jobseeker will have to face up to many rejections. Letters, phone calls and emails bringing the news that you have not been selected for the Legal Secretary job you set your sights on are painful to receive. There may be times when you feel like giving up, especially if you are experiencing several rejections in succession.


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