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ILSPA’s New Legal Secretaries Diploma Course

With the fantastic launch of ILSPA’s new website comes our new Legal Secretaries Diploma course.

We have added an additional unit to the course on Family Law and Practice, which means that Students will have even better job prospects once they have qualified. The course now covers the four most common practice areas which are worked on in law firms and legal departments.

Document Management Systems in Law

A Document Management System (DMS) is a computer software package that records, tracks and stores electronic documents. The type and size of the system for each law firm can vary, but employees are always individually trained, based on the type of document management system that they are using.

Civil Litigation Update – Extension of Civil Protocols

This month we are continuing our review of recent changes to Civil Litigation Procedure. Our focus in this article will be on a new procedure that must be followed before any Court action can be taken in road traffic claims (RTAs), claims against employers or public liability claims. This procedure is referred to as the RTA pre-action protocols.

4 Things You Can Do With Google Docs

Following on from my last article about collaborating using Google Docs, I have put together a list of four helpful things you can do with Google Docs to improve your workflow.

1) Create a PDF file

Up and Coming Legal PA of the Year Achieves a Distinction

We are delighted to share some wonderful news with you. Rebecca Saville, who won the title of Up and Coming Legal PA of the Year, recently passed the Legal Secretaries Diploma course and received a distinction for her work. Well done, Rebecca! 

Top Recruiter on ILSPA’s Legal Secretary Jobs Board

Are you looking for Legal Secretary or PA work? Look no further than ILSPA’s Legal Secretary Jobs Board. Our board is the UK’s largest niche recruitment site for Legal Secretaries and PAs and currently it advertises over 2,000 jobs in the legal profession.

The Children and Families Act 2014

The Children and Families Act 2014 introduces fundamental changes to the way in which children in care will be dealt with. This Act seems to cover everything, from banning smoking in cars to how the most vulnerable children with special needs should be treated. This legislation represents one of the biggest shake-ups in childcare seen in decades.

Optimum Customer Service Skills

Working as a Legal Secretary will often mean dealing with clients and customers. As is the case with any service industry, it is imperative to show these clients the highest level of customer service skills at all times, especially considering how handsomely they may be paying for their legal advice and support. Here is some advice to ensure that your customer service skills are always at their best.



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